Shipping

We ship all items via USPS. First class shipping is standard, but you can upgrade to priority or overnight if you’re so excited and you just can’t hide it.  If you haven’t received your order within 14 business day, email us (hello@luvd.com) with your order number and we will be happy to check on it for you.

*For all international orders, allow 14 to 20 business days on pre orders.

Returns

We want to make your return or exchange as easy as pie! If you are not 100% satisfied with your purchase, please return the items within 30 days for an exchange or refund (we are unable to refund shipping charges). All we ask is that you send the merchandise back in original condition (unworn, unwashed, and tags attached).

Here is a simple step by step guide to get your return handled as quickly as possible.

  1. Make sure your return meets the above specifications.
  2. Download and complete the Return & Exchange Form and include it in the package (along with your packing slip).
  3. Pack it up and ship it to us using the shipping method of your choice.

LUVD
Attn: Returns
3591 Sacramento Drive
Suite 104
San Luis Obispo, CA 93401

If you would like to exchange your item, you can do so for a same priced item. If you would like a higher priced item, please include the difference in a check made payable to LUVD. All exchanges will be sent back to you via standard shipping FREE of charge! It’s because we love you.

Happy returning LUVD ones!

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