We want to make your return or exchange as easy as can be! If you are not 100% satisfied with your purchase, please return the items within 14 days for an exchange or refund (we are unable to refund shipping charges). All we ask is that you send the merchandise back in original condition (unworn, unwashed, and tags attached).
Here is a simple step by step guide to get your return handled as quickly as possible.
615 Eman Ct
Arroyo Grande, CA 93420
If you would like to exchange your item, you can do so for a same priced item. If you would like a higher priced item, please include the difference in a check made payable to LUVD. All exchanges will be sent back to you via standard shipping FREE of charge! It’s because we love you.
We ship all items via USPS. First class shipping is standard, but you can upgrade to 3-day or overnight if you’re so excited and you just can’t hide it. You can expect to receive your items in 5 to 7 business days*. If you haven’t received your order within 7 business day, email us (firstname.lastname@example.org) with your order number and we will be happy to check on it for you.
*For all international orders, allow 10 to 12 business days.